terms and conditions
for our rentalguests.
The Owner of the property, hereinafter referred to as the Owner, offer the short term rental of the property, to the persons of 23 years or over named as the Party Leader, hereinafter referred to as the Guest, under the terms set out below.
Acceptance
The guest agrees to pay the total Rental Fee as set out in the booking confirmation by the due date.
Final and full payment is due no later than 6 weeks prior to arrival.
In the event the Guest books with in the 6-week arrival date, payment is due is full.
In the event of a late payment or failure to pay, the owners reserve the right to levy the cancellation penalty charges against any money that the Guest have paid in advance and cancel the booking of the guest. Where the money paid in advance is insufficient to cover the cancellation penalty, the owners reserve the right to exercise any legal remedies to pursue the amount owed by the Guest.
No Refunds within 6 weeks of arrival.
Check in time is from 4 PM EST. Check out is no later than 10 AM EST.
Reservation can only be made by the credit card holder. Must be 23 years or older. Only the credit card holder can complete reservation paperwork
Absolutely No Pets and No Smoking inside property. A steep fine is charged to the guests credit card. $100/ per room
Prior to making your reservation: all rates are subject to change without notice.
3-night minimum stay required.
Prior to making your reservation: all rates are subject to change without notice.
3-night minimum stay required.
The Owner reserves the right to amend rates at any time. Pre-existing reservations, where the Guest has made a payment, will remain at the pre-increase price.
Rental Period
The guest agrees, and the Owner permits the Rental Period to begin and end on the dates shown as the Rental Period (as shown on the booking confirmation)
The guest agrees, and the Owner permits the Rental Period to begin and end on the dates shown as the Rental Period (as shown on the booking confirmation)
Check In
Check In to the Property is after 4pm EST on the date of the arrival as shown on the Booking Confirmation. At the sole discretion of the Owner, any Guest arriving to collect keys at the Management Company,
Check In to the Property is after 4pm EST on the date of the arrival as shown on the Booking Confirmation. At the sole discretion of the Owner, any Guest arriving to collect keys at the Management Company,
Palm Tree Vacation Homes,
before that time may be refused. Within 24 hours of arrival to the Property, the Guest agrees to complete the Guest Registration Form and return the signed form to the offices of the Palm Tree Vacation Homes, within one working day. Failure to return the Registration Form will be deemed confirmation that the Guest accepts the Property as found, and accepts responsibility for all damages or loss found at the Property on departure of the Guest.
Palm Tree Vacation Homes
5047 W. Irlo Bronson Hwy. (US192)
Kissimmee, FL 34746
PHONE: (407) 397-9640
FAX: (407) 397-2490
5047 W. Irlo Bronson Hwy. (US192)
Kissimmee, FL 34746
PHONE: (407) 397-9640
FAX: (407) 397-2490
Check Out
Check Out is on the date of departure as shown on the Booking Confirmation and Guest Registration, at 10am EST. All keys must be returned to the office of Palm Tree Vacation Homes on the date of departure within 1 hour of check out time. In the event that the keys are not returned then the Guest will pay a $50 key charge. Should the Guest require a late check out, the Guest must have agreed such a departure time with the Company no less than three days prior to the departure date. In the event that it is found that the Guest has not departed the Property on the date of departure, at the due time, then the Guest will pay a penalty charge of $100.
Check Out is on the date of departure as shown on the Booking Confirmation and Guest Registration, at 10am EST. All keys must be returned to the office of Palm Tree Vacation Homes on the date of departure within 1 hour of check out time. In the event that the keys are not returned then the Guest will pay a $50 key charge. Should the Guest require a late check out, the Guest must have agreed such a departure time with the Company no less than three days prior to the departure date. In the event that it is found that the Guest has not departed the Property on the date of departure, at the due time, then the Guest will pay a penalty charge of $100.
Basis of Rental
Properties offered for short-term rental through the Next2Disney@verizon.net
Properties offered for short-term rental through the Next2Disney@verizon.net
are provided on a self-catering basis. The Management company provides a small starter supply of toilet paper and soap. Once these items are used, it is the Guests responsibility to replenish them.
Service Level
The Palm Tree Vacation Homes agrees to a Service Level for the remedy of any problems found at the Property, either on arrival of the Guest, or during the Rental Period, as follows. The Palm Tree Vacation Homes agrees to provide a maximum 6-hour response to remedy problems that, at the sole discretion of Palm Tree Vacation Homes, constitute emergencies, which would affect the safety of the Guest. Any problems arising during the Rental Period at the Property that do not constitute an emergency as determined by the Palm Tree Vacation Homes will be remedied during or after the Rental Period, based on the severity of the problem, at the sole discretion of Palm Tree Vacation Homes.
The Palm Tree Vacation Homes agrees to a Service Level for the remedy of any problems found at the Property, either on arrival of the Guest, or during the Rental Period, as follows. The Palm Tree Vacation Homes agrees to provide a maximum 6-hour response to remedy problems that, at the sole discretion of Palm Tree Vacation Homes, constitute emergencies, which would affect the safety of the Guest. Any problems arising during the Rental Period at the Property that do not constitute an emergency as determined by the Palm Tree Vacation Homes will be remedied during or after the Rental Period, based on the severity of the problem, at the sole discretion of Palm Tree Vacation Homes.
The Management, Palm Tree Vacation Homes makes all reasonable efforts to maintain each property and its equipment in good working order. Wherever commercially possible, repairs are performed within 24 hours, but sometimes delays are inevitable. No refunds are granted for malfunctioning mechanical or electrical equipment including (but not limited to): inoperable appliances, air-conditioning units, pools and/or spas. No refunds will be given for unfavorable weather, early departure, utility service interruption, construction, or maintenance issues. Additionally, there are no refunds for faulty recording or playback equipment, TVs, audio, telecoms, cable reception, computer equipment or Internet access.
Accidental Damage
The Guest agrees that the Party Leader remains responsible for all loss from the Property or its inventory during the Rental Period, this includes the moving of items to other properties. The Guest must complete and return the Rental Agreement Form (provided on arrival) within one working day. Again, failure to return the Registration Form will be deemed confirmation that the Guest accepts the Property as found, and accepts responsibility for all damages or loss found at the Property on departure of the Guest.
The Guest agrees that the Party Leader remains responsible for all loss from the Property or its inventory during the Rental Period, this includes the moving of items to other properties. The Guest must complete and return the Rental Agreement Form (provided on arrival) within one working day. Again, failure to return the Registration Form will be deemed confirmation that the Guest accepts the Property as found, and accepts responsibility for all damages or loss found at the Property on departure of the Guest.
The Guest agrees that the Management, Palm Tree Vacation Homes or the Owner can charge additional fees to cover:
Early arrival or late departure charges
Non-return of keys
Loss or breakages of items
Smoking in the property
The moving of items to other properties
Damage to the Property or its equipment
Unauthorized Pets
Un-returned Rental Agreements
Smoking and Pets are not permitted in the Property. Guests with pets are advised to place their pets at another facility. Neither the Management nor the Owner of the Property can be held liable for any loss or injury to a pet while staying at the Property, or for any action taken by the pet or pet owner against third parties. In the event that a Guest brings a pet to the Property, the Management will levy a charge of $100 per bedroom per week to the credit card of the Guest, to pay for additional sanitation and cleaning on the departure of the Guest and pet. Failure to pay the charge described above, or refusal will result in the eviction from the Property, possible legal rulings for any damages, and loss of all rental money paid.
Non-return of keys
Loss or breakages of items
Smoking in the property
The moving of items to other properties
Damage to the Property or its equipment
Unauthorized Pets
Un-returned Rental Agreements
Smoking and Pets are not permitted in the Property. Guests with pets are advised to place their pets at another facility. Neither the Management nor the Owner of the Property can be held liable for any loss or injury to a pet while staying at the Property, or for any action taken by the pet or pet owner against third parties. In the event that a Guest brings a pet to the Property, the Management will levy a charge of $100 per bedroom per week to the credit card of the Guest, to pay for additional sanitation and cleaning on the departure of the Guest and pet. Failure to pay the charge described above, or refusal will result in the eviction from the Property, possible legal rulings for any damages, and loss of all rental money paid.
Cancellation
A guest may cancel their reservations up to 6 weeks and receive 100% refund less the $250.00 non-refundable security deposit.
A guest may cancel their reservations up to 6 weeks and receive 100% refund less the $250.00 non-refundable security deposit.
After the 6 weeks prior to the reservation, Next2Disney@verizon.net
will not refund any of the reservation fee except in the event of * re-renting the unit for the entire dates of the cancellation. We will make every attempt to re-rent the unit but do not make any guarantees that your time block will be re-rented.
Next2Disney regrets that they are unable to waive any of the Cancellation Policies for any reason.
Limitation of Liability
The Management and Owners make all reasonable efforts to provide advice and information. This information can be found in the home folder at the Property. It is the responsibility of the Guest to ensure that they have read and understood the contents and advice given following arrival at the Property. The Company is willing to provide any and all further information pertaining to the Property providing the Guest has first read the home folder. In addition the Management Company and Owner state the following:
The Management and Owners make all reasonable efforts to provide advice and information. This information can be found in the home folder at the Property. It is the responsibility of the Guest to ensure that they have read and understood the contents and advice given following arrival at the Property. The Company is willing to provide any and all further information pertaining to the Property providing the Guest has first read the home folder. In addition the Management Company and Owner state the following:
The Management and/or the Owner will not release the physical address of the Property to the Guest prior to the collection of the keys and directions to the property on arrival. This is a security measure.
The Management and/or the Owner do not accept liability for equipment failure and or services in the Property. In the event of failure of equipment, the Guest must notify the Management Company, Palm Tree Vacation Homes, immediately so that the Management Company may elect to affect a remedy to the failure.
The Management Company and/or the Owner do not accept liability for lost or stolen personal property of the Guest from the Property during the Rental Period. The Management Company provides information and advice in the home folder in an advisory capacity only, with no guarantee or promise of security, even when the Guest makes use of any advice given by the Management Company or its representatives. In the event that property of the Guest is lost or stolen, the Guest should advice the appropriate authority first, and then the Management Company, of the lost or stolen items. The Management Company will either make good or secure the Property, or will transfer the Guest to another Property, where the original cannot be secured, and this will be the extent of its liability to the Guest under such circumstance.
The Management or its representatives may enter the Property at any time, without notice, for the purpose of protection and/or maintenance of the Property. Wherever possible, the Management Company will provide notice to the Guests prior to such entrance.
The Management Company and/or the Owner accept no liability for personal loss or injury to the Guest during the Rental Period. The Guest must ensure that they have adequate insurance cover. The Management Company provides information and advice in the home folder to the Guest in an advisory capacity only, with no guarantee or promise implied.
The Guest must ensure that Children are supervised at all times. It is the policy of the Owners that all Children under the age of 18 years are not left in rental accommodation un-supervised during the Rental Period.
The Management Company and/or the Owner do not accept any liability for the acts or omissions of any agent. These include but are not limited to, airlines, car-hire companies, travel agents, ticket agents, homeowners, or utility providers.
The Management Company and/or the Owner do not accept liability for failure of pool heat to provide adequate heating where pool heat is provided via an electrical heat pump, and where the outside air temperature drops below 55 degrees Fahrenheit. Electrical heating pumps do not operate effectively below this temperature, and failure of such devices to heat the pool is outside of the Management Company's control, and is regarded as an act of nature.
The Management Company and/or the Owner do not accept liability for acts of violence, nature, fire, flood, war, civil disobedience, riot, or other force manure that may have a deleterious effect on the Guest.
The Owner does not accept liability for removal of the Property from the marketplace, or transfer of the Property to another Management company by the Owner that result in the Property becoming unavailable for the Rental Period. Wherever such an event occurs, the Management Company will offer the Guest a suitable alternative accommodation of equal quality subject to availability. In the event that the Guest refuses the offered alternative property, then the Guest may cancel the booking, and the Owner will refund the Total Rental Fee, less the applicable cancellation penalty.
Failure to comply with any of the terms herein will, at the sole discretion of the Owner, result in the eviction of the Guest from the Property, without recompense or refund.
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